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These terms set out the rules that apply when you open an account and use sz casino — covering how your account works, what transactions we process, and the conditions that apply where local law permits access. Read through before you start; they form the basis of everything we do together.
By creating an account on sz casino, you confirm that you have read, understood, and agreed to these terms in full. They apply to every session, transaction, and support interaction you have with us. Access to sz casino depends on whether it is permitted under the laws of your location — we do not confirm eligibility on your behalf, and it is your responsibility to check before you proceed. These terms cover your use of the wallet, any deposits or withdrawals you make through GrabPay, Coins. ph, or other configured local payment routes, and how your account data is handled. We may update these terms when our operations or legal obligations require it. When we do, the revised version will be shown to you at your next login, and continuing to use your account after that point means you accept the updated terms. If you do not agree with a change, you may contact support to request account closure before the effective date. These terms do not override any rights you hold under Philippine law or the laws of your eligible region.
GrabPay deposits and withdrawals are subject to these terms. Transaction records are visible in your account wallet history after each completed transfer.
Coins. ph is a configured local payment route covered by these terms. Eligibility and limits shown in your account at the time of the transaction apply.
Your account wallet balance is governed by these terms. Funds held there are for platform use only under the conditions described in the transactions section.
Access depends on local law and eligible regions. These terms apply only where sz casino is accessible and permitted under the laws of your location.
Not everything on sz casino falls under the same set of rules. This section draws a clear line between what these terms cover directly and what sits outside them — so you know exactly where your rights and responsibilities begin and end.
Your login credentials, session activity, and account security settings are all within scope. Any action taken through your account — including deposits via GrabPay or Coins. ph — is governed by these terms from the moment access is granted.
All deposits and withdrawals processed through your account wallet are covered here. Transaction limits, verification requirements, and the handling of pending or disputed transfers are subject to the conditions set out in these terms.
Game content delivered through studios like Joker, PG Soft, JDB, and CQ9 is available on the platform, but game rules, payout structures, and mechanic descriptions are set by the studios themselves — not by these terms.
Payment providers such as GrabPay and Coins. ph operate under their own terms of service. We are not responsible for how those providers handle your wallet or personal data on their side of the transaction.
These terms are not just obligations — they also set out what you can ask us to do. You have the right to review your transaction history at any time through your account dashboard after login; the current state of your wallet, including completed GrabPay and Coins. ph transfers, is shown there without needing to contact support. If your account details are incorrect — name, contact number, or linked e-wallet — you can raise a correction request directly through the account settings page. Where the settings page does not cover your specific change, our support channel handles it. You can also ask questions about how your account data is used, request a copy of your transaction records, or ask us to close your account. We aim to respond to account queries through the support paths listed on this page. Nothing in these terms removes or limits any right you hold under Philippine law or the laws of your accessible region.
Transaction history, wallet balance, and account activity are all visible in your account dashboard after login. No separate request is needed to access your own records.
Use the account settings page to update contact details or linked payment methods. For changes the settings page does not cover, submit a request through support with your account reference.
If any clause in these terms is unclear, send your question through our support channel. We will respond with a plain explanation rather than a referral to the document alone.
You may request account closure at any time. Submit this through support; any remaining wallet balance subject to terms conditions will be confirmed before the account is closed.
If something in these terms is unclear, or if you need to act on a right described above, reach out through any of the paths below. Our team handles account questions, transaction disputes, and terms clarifications — not just general help.
Open the chat window from any page after login. Describe your terms or account query and include your account reference so the team can pull up your records directly.
Send detailed queries — including requests for transaction records or account corrections — to our support address. Response times vary; check your account dashboard for the current contact address.
The help section inside your account covers common terms questions, wallet verification steps for GrabPay and Coins. ph, and how to update account details without contacting support.
Understanding how we manage the data connected to your account is part of knowing what you agreed to. These points cover the main areas our policy addresses — from how your wallet activity is stored to who you contact when something needs to change.
Account data — including linked payment details for GrabPay and Coins. ph — is stored to process transactions and verify your identity when required. We do not share your data with third parties outside of what is needed to complete a transaction or comply with legal obligations.
We use session cookies to keep your account active during a visit and to remember your settings. You can manage cookie preferences through your browser; disabling certain cookies may affect account functionality on the platform.
Your account is protected by login credentials you set and any additional verification steps shown during the login flow. If you suspect unauthorised access, use the account security page to change your password and contact support immediately.
We retain account and transaction records for as long as required by the legal obligations that apply to our operation. After account closure, records are held for the retention period set by applicable law, then deleted. Request details through support.
These are the questions we get most often about how these terms work, what they cover, and what you can do under them.
Yes. Every deposit and withdrawal processed through your account wallet — including GrabPay and Coins. ph transfers — falls under these terms. The limits and conditions shown in your account at the time of the transaction are the ones that apply.
When we update these terms, the revised version is shown to you at your next login. Continuing to use your account after seeing the update means you accept the new terms. If you do not agree, contact support before the effective date shown.
Access depends on whether sz casino is permitted under the laws of your specific location. We do not verify your eligibility on your behalf. Check whether access is allowed under local law before opening or continuing to use your account.
Your transaction history is available in your account dashboard after login — no separate request is needed. If you need a formal record for a specific period, submit a request through our support channel with your account reference.
Open the account settings page and update the relevant field. For changes that the settings page does not support — such as a name correction — contact support directly with your account reference and the correct information you want on file.
No. Game rules, payout structures, and mechanic descriptions for titles from Joker, PG Soft, JDB, and CQ9 are set by the studios themselves. These terms cover your account access, wallet, and transactions — not the internal rules of individual games.